Due to Covid – 19 there may be additional delays in delivery and response times. We ask that you please review our FAQs before contacting us. We apologize for any inconvenience this may cause and appreciate your patience.

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Why is there a hold on my account?

Pending Charge


If you used a credit card or PayPal for an order that was attempted but not completed and a charge from FRG*MLSStore.com appears on your method of payment, it is because your financial institution placed a temporary hold on your account to ensure funds will be available if the order processes through.

Your account is not actually billed until your order is processed and a confirmation number is received. If the order is not processed, the hold will automatically expire within 2-7 business days and no action is required on your part.

If you think your account has been compromised, please contact our Fan Services team at 1-844-836-9635.