Due to Covid – 19 there may be additional delays in delivery and response times. We ask that you please review our FAQs before contacting us. We apologize for any inconvenience this may cause and appreciate your patience.

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What is a Manufacturer Direct item?


Manufacturer direct items are shipped to you directly from the manufacturer. These items are available to ship within the United States, however, only select items can ship internationally.

  • Expedited shipping is not available for these items at this time
  • When you order in stock items with manufacturer direct items you may receive separate shipments
  • Customized Manufacturer Direct items are final sale and cannot be canceled, modified or returned
  • If you are looking to return your Manufacturer Direct item, please review the return process.