Due to Covid – 19, there may be a delay in response times. We ask that you please review our FAQs before contacting us. We apologize for any inconvenience this may cause and appreciate your patience.
How can we help you?
Return Pages
Returns
Click the links below to view any of our return related pages.
Our Return Process is simple and hassle free. If your order was shipped within the United States, you can initiate a return within the appropriate time frame by visiting our Returns Center.
Instructions for how to return an item that was received as a gift.
How do I return an incorrect item?
We apologize if you have received an incorrect item and will gladly resolve this issue as soon as possible.
Damaged or Defective Merchandise
We apologize if you have received a damaged or defective item and will gladly resolve this issue as soon as possible. If you are reporting a damaged/defective item, please follow the instructions here to receive a refund or replacement:
How do I return an international order?
Returns must be in original condition, unworn/unused with original tags and labels. Your return item(s) will be inspected upon arrival before your refund is processed. It can take up to 10 business days for us to receive and process your return. Once processed, your refund can take up to 2-7 business days to reflect on your account statement. Original shipping charges are not included in the refunded price.
Returns must be in original condition, unworn/unused with attached tags, manufacturer's tags and/or any accompanying materials that were originally included when the item was received. All items returned will be inspected upon arrival and will be declined for one of the reasons listed here.
Returning A Manufacturer Direct Item
We're committed to your total satisfaction. You may return your Manufacturer Direct item to us within 30 days of your items delivery date. Please follow the below instructions
How can I track the status of my return?
If you initiated your return via our Returns Center, you can track your package at any time through the Returns portal linked on this page. It can take up to 10 business days for us to receive and process your return.
It can take up to 10 business days for us to receive and process your return. Once processed, your refund can take up to 2-7 business days to reflect on your account statement. You will receive a confirmation email once this is completed.